Professional Certificate Course in Consumer Decision Making and Marketing Communication

Upskill, reskill or pursue a passion with relevant courses across every subject, whether you’re a beginner or already an expert.

Duration

2 Weeks

Pedagogy

Online

Tuition Fee

£ 40 £ 100

Professional Certificate Course in Consumer Decision Making and Marketing Communication

The primary aim of this course is to equip participants with a comprehensive understanding of the customer decision-making process and how marketing communications can be used to influence consumer behavior. By the end of the course, participants will be able to understand the different types of consumer decision-making, identify the factors that influence consumer behavior, and develop effective marketing communications strategies.


After the successful completion of the course, you will be able to learn about the following,
  • Customer Decision-Making.
  • A General Buying Decision-Making Process.
  • Types Of Consumer Decision-Making.
  • Perceived Risk.
  • Involvement Theory.
  • Hedonic Consumption.
  • Organisational Buying Decision Processes.
  • Strategy And Marketing Communications.
  • The Role Of Marketing Communications.
  • Elaboration Likelihood Model.
  • Towards A Model Of Marketing Communications.

Accreditation

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

Entry requirement

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

  • Marketing Professionals & Product Managers
  • Sales Professionals
  • Business Owners
  • Advertising Professionals
  • Brand Managers & Market Researchers
  • Digital Marketers & Communication Specialists

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What you'll learn

Module 1

Consumer Decision Making And Marketing Communication

This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy.

4 Lectures
1 Quiz

Testimonial

Discover the success stories of learners like yourself

Where learning goes beyond acquiring new skills to also deliver an enjoyable experience.

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Stella H.

The course content was exactly what I needed. The structured learning approach and practical examples helped me develop new skills that I use every day.

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Richard K.

An excellent learning experience from start to finish. The course material was well-organized and the concepts were presented in a clear, engaging way.

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Nancy L.

What stood out was how practical and relevant the content was. I've been able to apply what I learned immediately, making a real difference in my work.